Frequently Asked Questions

Here you can find any possible answer to your questions.

Frequently Asked Questions and Customer Testimonials

At Water Damage Pros LLC, we work extremely hard to make sure each roofing project is of the highest caliber. To us, customer satisfaction is second only to the safety of our workers. We work hard to ensure each and every roofing and home improvement project gets the extra little attention it deserves. We meet adjustors and negotiate with insurance companies to make certain our clients can get the work they need done. We consult with clients about product choice, ventilation options, and optimal watershed because we care that when we leave your home, it’s in the best shape to remain protected. We maintain contact with clients and serve as a resource for them in future projects. It is not just an image, it really is who we are. That’s why we take pride in the good things our clients have to say about us.

As past performance is usually a good indication of future work, it is always a good idea to do some research. We will be more than happy to provide a more than ample list of references upon meeting with you.

It depends. The longest part of the process is rarely the actual restoration; the insurance approval process takes the longest. Once we have your insurance company’s approval, it can take as few as five days from start to finish, though it really depends on the scope of damage.

If you actually have damage and your insurance carrier does not approve your claim, there are several options. Negotiations can be a long process, but if your home is damaged, we can help.

Water Damage Pros LLC works hand-in-hand along with your insurance company to provide you with complete service regardless of what size the project.

With years of experience working together with insurance providers and handling insurance claims allow us to make the claim process simple for you.

Our assistance can keep you from missing essential details, allows you intelligently discuss the situation with your insurance adjuster, and enable you to better comprehend the terms of your insurance policy.

Additionally, we work with you through your entire claim to help you get all your benefits.

Your insurance carrier is prohibited by law from requiring you to utilize a specific cleanup and restoration company. But they are allowed to “assist you” with the choice of a company and with getting restoration and cleanup work done in a timely manner. So they might give you a list of companies to choose from.

If your insurance carrier gives you a list of companies, make sure to ask:

  1. How are your vendors chosen?
  2. Are there any benefits for me when deciding on a recommended vendor?
  3. If I should select a company from the insurer’s list, will the work be guaranteed by the insurer?
  • • Water damage cleanup technicians on call 24/7
  • • IICRC Certification
  • • Direct heat drying
  • • Shorter dry times for your water damaged property
  • • Less cost for rebuild

Water Damage Pros LLC stays ahead of the technology curve when it comes to structural drying of water damaged buildings. With the most current standards set by the IICRC and the use of T.E.S direct heat drying we have the ability to apply heated air movement directly to the water, tremendously speeding up the drying process. Most water damage dry out projects can take anywhere between 3 – 7 days to dry, our highly trained staff can drastically reduce dry time with the knowledge and equipment we possess.

  • Available 24/7
  • 60 Minute Rapid Response
  • Fully Licensed And Insured
  • We Work With Your Insurance Company
  • Disponible 24/7
  • 60 de respuesta Rapida para emergencias
  • Tecnicos certificados
  • Trabajamos con su aseguradora

 

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